The rules for using InstaLeadSync

These Terms of Service ("Terms") are a contract between you and InstaLeadSync, a product of Moleiver ("InstaLeadSync", "we", "us") for the use of the website at https://www.instaleadsync.com, the web application at https://app.instaleadsync.com, the InstaLeadSync browser extension and everything they include (together, the "Service").

By creating an account, starting a trial or using the Service you accept these Terms and our Privacy Policy. If you use the Service for a company, you confirm you may bind that company, and "you" means the company too.

The Service is for businesses and professionals. You must be at least 18 and able to enter into contracts.

InstaLeadSync is an all-in-one growth workspace: a Pre-CRM, LinkedIn and multi-channel outreach with built-in safety limits, social engagement, a content suite (writer, planner, designer, trending topics) and productivity tools, with an AI assistant across all of it. Parts of the Service run through a browser extension inside your own LinkedIn session.

We improve the Service continuously. Features can change, be added or be retired. Where a change materially reduces what your plan includes, we tell you in advance and you can cancel without penalty.

Some features depend on third parties (LinkedIn, Meta, Google, AI providers, email delivery). We do not control them and cannot guarantee that they will keep working the same way, or at all, if a third party changes or withdraws access.

• Give accurate details and keep them current. Keep your password and sign-in codes private. You are responsible for everything done under your account.
• One person per seat. Team members must each have their own login; sharing a login is not allowed.
• Tell us at team@instaleadsync.com at once if you think your account has been used without permission.
• We may suspend an account that is used for the prohibited activities in section 6, that has not been paid for, or that puts other customers or the Service at risk. Where reasonable we warn you first.

This section matters more than any other. Please read it.

• InstaLeadSync is not affiliated with, endorsed by or partnered with LinkedIn. LinkedIn's User Agreement restricts automated activity. Using automation on LinkedIn, including through our extension, is your decision and at your own risk. LinkedIn may warn, restrict or close accounts that it believes violate its rules.
• Our safety features (daily caps, working hours, human-paced delays, automatic pausing after a warning) reduce that risk. They do not remove it and they are not a guarantee.
• You choose what to send and to whom. Every invitation, message, comment and post goes out under your name and your account. You must have the right to contact the people you reach out to, and you must stop when they ask you to.
• Do not override the safety limits except in the cases the product explicitly allows, and never right after a LinkedIn warning.
• You are responsible for the content you publish through any connected platform (LinkedIn, Facebook, Instagram, YouTube) and for complying with that platform's rules.

We are not liable for any warning, restriction, suspension or closure of a LinkedIn or other third-party account, or for any loss that results from it.

Everything you create or upload stays yours: posts, designs, brand assets, leads, contacts, deals, notes, and the results the AI produces for you. We claim no ownership of it.

You give us a limited licence to host, process, display and transmit your content only as needed to run the Service for you, for example to publish a post you scheduled or to send a message you queued.

You promise that you have the rights needed for the content you upload (photos, logos, text) and for the data you load about other people, and that neither infringes anyone's rights or the law.

For personal data about other people that you bring to the Service (leads, contacts, authors of monitored posts), you are the data controller and we act as your processor. We process it only on your instructions as expressed through the product, apply the security measures described in our Privacy Policy, engage the sub-processors listed there, assist you with data-subject requests, and delete the data when you delete it or your account ends. You can request a copy of our full data-processing terms by email.

Public posts we collect for you from profiles you monitor are shown to you for research and inspiration. Their authors keep all rights to them; republishing someone else's post as your own is not allowed.

You may not use the Service to:

• send spam, unsolicited bulk messages or anything that breaks anti-spam, privacy or marketing laws that apply to you or your recipients;
• harass, deceive, impersonate or defame anyone, or post content that is unlawful, hateful or infringing;
• scrape, collect or contact people in ways a platform forbids beyond what the Service itself does, or use the Service to build a competing product;
• upload malware, probe or overload our systems, bypass rate limits or security, or access other customers' data;
• resell, sublicense or share your account or the Service without a plan that allows it (Agency plans allow client workspaces);
• use AI features to produce content that is illegal, misleading about who wrote it where disclosure is required, or that violates third-party rights.

We can remove content or suspend accounts that break these rules.

• Plans. The features and limits of each plan are shown on the pricing page at the time you subscribe. Prices are in US dollars unless shown otherwise and exclude VAT or other taxes, which we add where required.
• Free trial. New accounts get a 14-day trial with no card required. When the trial ends without a paid plan, the workspace becomes read-only: you can see and export your data but actions such as outreach, publishing and AI writing are paused until a plan is active.
• Billing. Plans are billed monthly or yearly in advance. Until card payments are enabled, we send a payment link by email and activate the plan when it is paid. Once online payments are available, your plan renews automatically at the end of each period unless you cancel before it.
• Coupons. A coupon applies as described when it is issued, once per account unless stated otherwise, and cannot be exchanged for cash.
• Changes to your plan. Upgrades take effect at once and the difference is charged pro rata. Downgrades take effect at the next renewal.
• Cancellation. Cancel any time from Settings → Subscription. You keep access until the end of the period you paid for; we do not refund the remaining time except where the law requires it or where section 2 (material reduction of the Service) applies.
• Refunds. If the Service was unavailable for a significant part of a period because of a fault on our side, tell us and we will credit or refund that time.
• Late payment. If a renewal is not paid, the plan enters a 7-day grace period and then becomes read-only. Data is kept as described in the Privacy Policy so you can pay and continue.
• Price changes. We can change prices with at least 30 days' notice by email; the new price applies from your next renewal after the notice.

The assistant, writers, reviewers, image generation and topic clustering use large language and image models from the providers listed in the Privacy Policy. They can produce output that is inaccurate, biased, outdated or similar to content produced for others. Everything the AI produces is a draft for you to review; you are responsible for what you publish or send. We do not use your data to train models.

The Service, including its software, design, templates, extension, documentation and the InstaLeadSync name and logo, belongs to us or our licensors and is protected by intellectual-property laws. We give you a personal, non-exclusive, non-transferable licence to use it under these Terms while your account is active. You may not copy, modify, reverse-engineer or redistribute it except as the law allows.

Feedback you send us may be used to improve the Service without obligation to you.

We aim to keep the Service available around the clock, but it is provided "as is" and "as available". Maintenance, provider outages, platform changes (for example LinkedIn changing its pages) and events outside our control can interrupt it. We publish the state of our systems and fix breakages as a priority, and every plan includes support by email at team@instaleadsync.com; higher plans include onboarding and priority support as described on the pricing page.

To the extent the law allows, we make no warranties about the Service beyond what these Terms say, including no warranty that it will be uninterrupted, error-free, or that it will produce any particular result such as connections, replies, meetings or revenue.

To the extent the law allows, our total liability to you for all claims related to the Service in any 12-month period is limited to the amount you paid us in that period. We are not liable for indirect or consequential losses, lost profits, lost data that you could have exported, or the actions of third-party platforms, including any restriction of your accounts there.

Nothing in these Terms limits liability that cannot be limited by law, such as for fraud, gross negligence or death or personal injury caused by negligence. If you are a consumer under EU law, your statutory rights are unaffected.

You will defend and compensate us against claims by third parties that arise from your content, the data you loaded about other people, your outreach, or your breach of these Terms or of a platform's rules, including reasonable legal costs, provided we tell you promptly and let you control the defence where appropriate.

You can close your account at any time from Settings; export what you need first. We can end the agreement with 30 days' notice, or immediately if you seriously or repeatedly breach these Terms, do not pay, or if a third party or the law prevents us from providing the Service.

When the agreement ends, your access stops, connected accounts and the LinkedIn session are disconnected, and your data is deleted within 30 days as described in the Privacy Policy, except records we must keep by law. Sections that by their nature should survive (payment obligations, intellectual property, liability, governing law) continue to apply.

We may update these Terms as the Service evolves. The date at the top shows the current version. For material changes we give at least 14 days' notice by email or in the app. If you keep using the Service after the change takes effect, you accept the new Terms; if you do not agree, cancel before then and we will refund any unused prepaid time for the changed part.

These Terms are governed by the laws of Spain and, where they apply, the laws of the European Union. Disputes go to the competent courts of Spain, except that consumers may also rely on the courts and mandatory rules of their country of residence. Before going to court, contact us at team@instaleadsync.com; most issues are solved in a conversation. EU consumers may also use the European Commission's online dispute resolution platform.

If any part of these Terms is found invalid, the rest stays in force. These Terms and the Privacy Policy are the whole agreement between us about the Service and replace earlier ones.

InstaLeadSync, a product of Moleiver
Spain
team@instaleadsync.com